Privacy Policy v2

Privacy Policy – Label Anaira

1. Our Commitment to Your Privacy

At Label Anaira, we respect your privacy and are committed to protecting the personal information you share with us. We use reasonable administrative and technical safeguards to protect your data from unauthorised access, misuse, or disclosure.

2. Information We Collect

When you browse or shop on our website, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details and purchase history

  • State and location details (for tax, GST, and accounting purposes)

  • Device and website usage data (via cookies and analytics tools)

We collect only the information necessary to fulfil orders, comply with legal requirements, and improve customer experience.

3. Payments & Data Security

All payments on Label Anaira are securely processed through Razorpay, a PCI-DSS compliant third-party payment gateway.
Label Anaira does not store, process, or have access to your card, UPI, or banking information.

While we take reasonable steps to protect your personal data, no method of online transmission is completely secure.

4. How We Use Your Information

Your information may be used to:

  • Process, fulfil, and deliver orders

  • Communicate order updates, delivery details, and customer support

  • Maintain transaction records for GST, accounting, and legal compliance

  • Improve our website, products, and services

  • Inform you about new collections, restocks, offers, and sales

5. Marketing & WhatsApp Communication Consent

By placing an order, creating an account, or voluntarily sharing your contact details with us, you expressly consent to receive transactional and promotional communication from Label Anaira via email, SMS, and WhatsApp, including updates on offers and new launches.

You may opt out of promotional communications at any time by:

  • Clicking the unsubscribe link in emails, or

  • Messaging “STOP” on WhatsApp, or

  • Contacting us directly

Transactional messages related to your order may still be sent even after opting out of promotions.

6. Sharing of Information

We may share your information strictly on a need-to-know basis with trusted third parties such as:

  • Payment gateways (Razorpay)

  • Courier and logistics partners

  • Website hosting, analytics, and communication service providers

These partners are authorised to use your information only to perform services for Label Anaira.

We do not sell or rent your personal data.

7. Cookies & Analytics

We use cookies to enhance site functionality, analyse traffic, and personalise user experience. Cookies do not store sensitive personal or financial information.

You may disable cookies through your browser settings; however, some features of the website may not function optimally.

8. Legal Disclosure

We may disclose personal information if required to do so by law, court order, or government authority, or to:

  • Enforce our Terms & Conditions

  • Prevent fraud or misuse

  • Protect the rights, safety, or property of Label Anaira and others

In the event of a business transfer or restructuring, customer data may be transferred as part of business assets.

9. Policy Updates

Label Anaira may update this Privacy Policy from time to time without prior notice. Continued use of the website constitutes acceptance of the updated policy.

This document is an electronic record under the Information Technology Act, 2000 and does not require physical or digital signatures.

 

Payments are securely processed via Razorpay. By using this website, you agree to our Privacy Policy and Terms of Service.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us at:

📧 info.anaira@gmail.com
📞 +91 7904691819